Network Operations Center (NOC)

24x7x365 Operation

Our technicians are on the job around the clock—days, nights, weekends, and holidays—to ensure timely and accurate resolution of network problems.

State-of-the-art Systems

We use the latest network management systems to monitor availability and performance of customer services and to aid in diagnosis of network problems to maintain optimum performance and availability.

Real-time Monitoring

All elements of the network are monitored in real time, around the clock.

• Located at 1010 Travis Street, Houston
• 24x7x365 manned operation
• Integrated fault management system (Netcool)
• Network availability tracking
• Redundant NOC located at our 1905 E. 6th Street, Austin, TX data center facility