Managed Services

Manage your IT Infrastructure

Alpheus Data Services offers end-to-end management of your IT environment.

• Reduce your investment in hardware and software
• Minimize staff or management time needed to maintain solutions
• Custom tailored solutions designed to meet your business needs
• Protect critical data from devastating loss

Flexible Solutions

Many Alpheus customers leverage our Managed Services to improve the success of their colocation deployment. Alpheus offers a variety of optional services for the colocation customer, each individually priced and configured. You can depend on custom solutions from Alpheus that include fully managed integrated networks, geographically diverse data centers, and disaster recovery/business continuity services.

Alpheus Managed Services include:

• IT outsourcing
• Data storage and backup
• Remote Hands
• Managed security
• IT monitoring and support

Network Monitoring

To keep your network at peak availability and performance - and to proactively manage potential issues - you need real-time knowledge, visibility, and control of your IT environment.

Alpheus offers a flexible suite of services that allows you to monitor your IT infrastructure. Our 24x7x365 monitoring services range from simple up/down status to customized threshold monitoring (such as server CPU and disk utilization) to I/O queue length. Alpheus provides monitoring and real-time detection of both exception and normal operating conditions for monitored elements. We notify you if pre-defined thresholds are exceeded, allowing you to proactively address potential problems before your IT users call you.

Our services are designed to provide you with complete management of critical network devices within your systems environment, using the tools and expertise of our carrier grade Network Operations Center (NOC).

For additional information, contact Chuck Sweeney at (713) 336-6345 or chuck.sweeney@ alpheuscommunications.com.