Customer Service

Customer satisfaction is our priority. We deliver high quality products and then follow up with outstanding post-sales support from technical training, troubleshooting, and product maintenance.

Our Account Management group will be the direct interface with your company post-sale. Representatives from this group have the skills and expertise to meet all your service needs. This group is your one point of contact for all requests including, order status, billing inquiries, pre-sales assistance and overall account and customer support. Plain and simple – our goal is your satisfaction.
Alpheus Contact Information

Alpheus Communications
1301 Fannin, 20th Floor
Houston, Texas 77002
(877) ALPHEUS
(877) 257-4387

Network Operations Center Trouble Reporting
(866) 374-6662